The Protocol of Aesthetic Intelligence
Last updated 16 August 2026
The Protocol is sold with a seventy-two-hour reading guarantee. This page sets out exactly what that means and how to use it, so that nothing depends on goodwill or interpretation.
If, within seventy-two hours of your purchase, you do not consider the book worth what you paid, you may have the full amount returned.
No form. No explanation. No questions designed to wear you down.
The window runs from the moment your payment completes. We suggest you spend some of it on the book's own opening assignment — Start Here: Your First 72 Hours — because that is the part most likely to tell you whether the rest is for you.
We acknowledge every request within one working day and issue the refund within five working days of doing so. It returns to the card you paid with; how quickly it appears then depends on your bank, typically five to ten days.
The refund is of the full amount. We do not deduct a fee.
Your licence to the book ends when the refund is issued, and we ask that you delete the file. We do not have a way to retrieve it, so this rests on your good faith — which, in practice, almost everyone honours.
The guarantee is a fixed window, and after it closes we do not offer refunds as a matter of course. The reason is plain: the book is a file you keep, and an unlimited return window on a digital publication is an invitation to read it and ask for the money back.
That said, if something has genuinely gone wrong — you were charged twice, the download never worked, you bought the wrong thing — write to us regardless of timing. Those are not refund requests, they are mistakes, and we will fix them.
A consumer buying digital content would ordinarily have fourteen days to withdraw. Because the book is supplied immediately on purchase, and because you consent to that at checkout and acknowledge the consequence, that particular right does not survive delivery. This is set out in full in section 4 of our terms.
The seventy-two-hour guarantee is offered voluntarily, in place of it. Nothing on this page limits any statutory right that cannot lawfully be excluded — including your rights if the book is faulty, is not as described, or is never delivered.
If you are unhappy, please write to us before contacting your bank. A refund requested directly takes a few days; a chargeback takes weeks and costs both of us more. We have never refused a good-faith request inside the window.
TW Reserved
welcome@protocolofaestheticintelligence.com